If the force restart doesn't work to fix the Dell XPS 13 black screen, then you should try booting up the system into Safe Mode.

The system will eventually shut down, and you need to wait patiently before you try to restart it.

Disconnect all connected devices and press the power button for at least 10 and at most 20 seconds.

When the Dell black screen appears after login, and now it is stuck, you can't use the usual way to restart the system. If the problem lies with the graphics driver, then it will be fixed right away.

Let Windows search and update the driver automatically.

Switch to the Driver tab and select 'Update Driver' option.

Right-click on the driver to open Properties.

Just follow the steps below to update the graphics drivers: Whenever you run into a Dell monitor black screen problem, the first fix is updating the Graphics drivers. Here are the top methods that are most likely to fix the issue. Instead of complaining that the Dell Inspiron black screen doesn't go away, try looking for solutions on the internet. Part 2: How To Solve The Dell Laptop Black Screen Problem? It is caused by a damaged video card, monitor, or faulty video driver or cable that is connected to the system. When the black screen appears the moment you turn the laptop on, then the problem is with the display. If this is the cause, the black screen will be limited to a particular application instead of the entire system. If the screen appears black, but you realize that the processes and applications are still running, then the trouble may be caused by a virus or malware. If you are experiencing the issue after starting up the laptop and the black screen appears after 10 or 15 minutes, then it is a sign of hardware failure. Such as using a CPU-intensive program or game running for a long time could overheat the system, and the screen will go black eventually. Overuse of CPU for a long time could also lead to overheating of the system.

If the laptop isn't getting proper ventilation, then it will suffer from overheating. The most apparent reason could be overheating. Part 1: Possible Causes of a Dell Laptop Black Screen:īefore resolving the Dell black screen problem, we must know the possible causes. Part 3: Recover Lost Data From Dell Laptop After Fixing The Black Screen.Part 2: How To Solve The Dell Laptop Black Screen Problem?.Part 1: Possible Causes of a Dell Laptop Black Screen.

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